Passengers with disabilities Bookings and special assistance
In order for us to best meet your needs, please make your request for assistance when you book your ticket online, at least 48 hours before your departure. Depending on your disability, our Saphir service will contact you to set up the appropriate assistance.
A guide to help you plan your trip
In this guide, you will find information, practical advice and an overview of the services that Air France has to offer.
- Consider booking a direct flight in order to ensure a smooth trip and minimize the handling of your wheelchair
- If your trip includes a connecting flight, we recommend you allow a minimum of 1.5 hours transit time between your flights.
- If your flight is operated by one of our airline partners, their rules will apply. Please contact a Saphir agent to find out more.